Keepsake Journal for Parents: Magic Moments - Childhood Memory Journal

Deliveries within the United Kingdom

FREE standard delivery on orders £30 or over.  For orders less than £30, standard delivery is £3.95 (UK only).  We will use Royal Mail Tracked 48 service for standard deliveries.

Express delivery is charged at £4.95 (UK only). We will use the Royal Mail Tracked 24 service for express deliveries.

For express delivery, we aim to despatch orders on the same day (Mon-Fri), during busy periods, the lead time may be longer. If your order is urgent, please contact us at websales@rachelellen.co.uk to confirm if same-day despatch is possible.

Depending on dimensions and weight we may use FedEx Next Day delivery for heavier and larger consignments.

Delivery methods are subject to change during promotions and offers.

Please be certain when placing an order to provide a correct delivery address, as incorrect details may result in the parcel being returned to sender.

We aim to despatch parcels to an address in the UK from our premises within 1-3 working days. Limited Edition Prints may take a few days extra to make ready.  We will advise you if any item is not available.

Overseas Deliveries

Delivery is charged at £20.00 for Europe/Switzerland and the rest of the world at £40.00.  These orders will be sent either using Royal Mail International Tracked and Signed For™ service or an international courier service.  Delivery times may vary depending on the destination and the weight of the package. Royal Mail tracks all International Signed For™ items until they leave the UK and then the item is handed over to the destination country’s postal service as a priority item. If your order is exceptionally large or heavy, we will contact you to inform you of your options and any additional delivery charges.

Certain products or orders may be subject to local taxes and duties.  Rachel Ellen Designs is not responsible for these charges.